Frequently Asked Questions

Do I need DevOps expertise to use CloudStation?

No! CloudStation is designed for simplicity, allowing you to set up your infrastructure, manage it, and deploy apps with minimal or no DevOps experience required.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. Canceling will restrict your access to features. Data may be deleted based on retention policies.

Do I need a credit card to sign up?

No, signing up is free. You need to link a valid payment method before starting your 7-day free trial.

Which cloud providers does CloudStation support?

CloudStation partners with Azure, AWS, OVH, GCP, and Hetzner. You can also bring your own servers (BYOS) from any provider.

Where does CloudStation store my data?

Account data is stored in the EU. Application data is hosted in your chosen region. Backups are stored on the same continent but in a different datacenter for redundancy.

What happens if I exceed my plan limits?

If you exceed your plan's app deployment limits, you'll need to upgrade to a higher plan. Additional team members cost $2/month each.

Can I upgrade or downgrade my plan?

Yes! You can upgrade or downgrade at any time. Changes take effect in your next billing cycle.

Does CloudStation provide technical support?

Yes, support levels depend on your plan:

• Basic & Essential: Email support
• Pro & Team: Priority email support
• Pro plan includes limited time offer of 3 months premium support

How does billing work?

CloudStation offers monthly and yearly billing for all paid plans. Additional team members cost $2/month each.

Can I deploy applications from GitHub or Bitbucket?

Yes! CloudStation supports deploying directly from GitHub and Bitbucket for seamless CI/CD integration.

Does CloudStation support multi-region deployments?

Yes, you can deploy in multiple regions to improve latency and redundancy.

How does the free trial work?

Start with a 7-day free trial on any plan. Select a plan, link your credit card, and get full access for 7 days with no charges during the trial period.

What are the plan limits?

• Basic: 1 app deployment, 500 API tokens/month
• Essential: 4 app deployments, 2,000 API tokens/month
• Pro: 9 app deployments, 5,000 API tokens/month
• Team: 16 app deployments, 11,000 API tokens/month

Can I add more team members?

Yes! Additional team members cost $2/month each on all plans.

Is my credit card charged during the free trial?

No, your credit card will not be charged during the 7-day trial period. You'll only be charged after the trial ends if you don't cancel.

What happens after the free trial ends?

Your selected plan will automatically activate and you'll be charged the plan's monthly or yearly rate.

For more details, visit our pricing page or contact our support team.